General questions
If you have a question about our product, please contact us using the contact form. We will be happy to help you.
If your delivery is damaged, please contact us via the contact form and we will solve the problem as soon as possible.
Yes, you have a 14-day right of withdrawal. You can find more information in the cancellation policy.
Shipment
We ship with all common shipping service providers in Germany.
Your order should be with you in 3-5 days.
The shipping costs within Germany are 4.90 € (from an order value of 30 €, shipping within Germany is free of charge)
The shipping costs within the EU are 8.90 € (from an order value of 50 €, shipping within the EU is free of charge)
The shipping costs worldwide are €12.90 up to 2kg. From 2 kg, the shipping costs are €24.90 (from an order value of €500, shipping is free worldwide)
Yes, shipping within Germany is free from an order value of €30.
From an order value of 50 €, shipping within the EU is free.
From an order value of 500 €, shipping is free worldwide.
Yes, we ship worldwide.
Payment Information
We accept the following payment methods:
- Payment with credit card
- Payment by PayPal
- Payment via PayPal Express
- Payment by immediate transfer (via Klarna)
- Payment via Apple Pay
- Bancontact, eps transfer, ideal, shop pay
Yes. We use 100% secure SSL encryption, so all your data is protected and safe.
SSL stands for "Secure Sockets Layer" and is a protocol that switches between the web server and the client to encrypt data transmission. This ensures the necessary protection of sensitive data such as passwords, credit card information, etc. on websites and secures communication via e-mail.
contact form
If you have any questions or comments, send us an email. We look forward to it and will answer you as soon as possible.