Privacy Policy

Privacy policy:

 

At KSC we care about your integrity, whether you're a first time visitor, a customer in our webstore or come in contact with us in some other way. We take care to treat your personal information in a respectful, safe and secure way - as the same time as we provide you with the very best service and customer experience. 

 

When ordering one of our products you will be asked to fill in your personal information. Upon purchase you agree to this information being stored in accordance with KSC´s privacy policy in order to fulfil our agreement to you as our customer. The following data is necessary for us to fulfil that agreement:

Name & Address
Deliver your order to you (with the help of our delivery partners).
E-mail
Identify you in our customer database and contact you about your order.
Mobile phone number
Contact you about your order, for exampel with a delivery notice.
Birthdate
Check that you meet our requirement to be 18 years to enter a contract with us.
Customer ID
Identify you in our customer database.
Order history
Save the data in order to handle returns and complaints, or to assist you with future orders.

Lawful basis - Fulfilment of contract.

 

Under the GDPR, you have the right to obtain:

  • Confirmation that your data is being processed
  • Access to your personal data
  • Other supplementary information in the privacy notice

In response to a subject access request, we will provide you with the necessary information according to the GDPR guidelines within a month and generally free of charge. However, we can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, especially if it is repetitive.

You have the right to have inaccurate personal information amended, for example if you have moved house or changed contact details. It is your responsibility to ensure the information we hold is accurate and up-to-date.

In certain circumstances, you have the right to have personal data we hold about you erased.

Further information about your rights is available on the ICO’s website:https://ico.org.uk